General Terms of Sales (For Customer)
# Ceramic Industries Company provides free delivery service to customers in the following cases:
# The customer has the right to replace the sold goods as follows:
# Due to technical reasons, we apologize for replacing and returning the following goods:
# When speaking with one of the customer service officials and informing them of the existence of a return, please make sure that the place and the goods are in their condition in carton and arranged on the wooden pallet so that we can receive the return and lift it on the car, where the site is not ready or the goods are ready, the customer will bear the cost of transporting returned in the first time and that It will also be repeated the second time, and we will also apologize for transferring the return in case the matter is repeated.
# In the case of returning purchases without replacing them with other items of the same value or higher, the price difference is returned to the customer in the same method of payment and for the same account number, whether it is K-net or a credit card.